Case name:
Ticketmaster “Official Platinum” Tickets – Class Action Settlement
Quebec Superior Court file #:
500-06-001294-244
What this case was about:
Plaintiff alleged that the Defendants acted in violation of the Quebec Consumer Protection Act, the Competition Act, and the Civil Code of Québec, by using the word “Platinum” and the expression “some of the best seats in the house” to describe Platinum Tickets, and by allowing a Resale Floor Price to certain events.
Settlement Class:
All consumers who purchased Platinum Ticket(s) between November 23, 2019 and April 21, 2023 inclusive, on the Ticketmaster Platforms using a billing address in Québec, but not including any such ticket for a seat located in sections 100 and Floor.
Terms of the Settlement:
The Settlement provides for the payment by the Defendants of a fixed and maximum all-inclusive amount of 1 million dollars ($1,000,000.00), which will be used to pay Individual Compensation to Settlement Class Members, Special Circumstances Claims, Settlement Expenses, and Class Counsel Fees (the “Settlement Amount”).
Each Settlement Class Member will receive compensation in a cash amount equally divided between all eligible Settlement Class Members (the “Individual Compensation”). Additional terms and conditions are set out in the Settlement Agreement accessible below. Based on the current estimation and presuming that the Special Circumstances Claims reach the agreed cap of $50,000.00 and that the Settlement Expenses are of the same amount, each Settlement Class Member could receive up to $42.00. Additionally, Settlement Class Members may submit a Special Circumstances Claim by the Special Circumstances Claims Deadline to be provided in a subsequent notice if and when the Settlement is approved, in order to obtain a refund (and not Individual Compensation) of the Platinum Ticket(s) they purchased for a first showing of an event (a “First Showing”), if they meet certain conditions. For further details, please consult the Settlement Agreement and Long-Form Notice accessible in the documents section below.
Status:
On November 25, 2024, the Superior Court of Quebec authorized this class action for settlement purposes. The Settlement approval hearing is scheduled for February 12, 2025, at 9:00 a.m. at the Montreal courthouse located at 1, Notre-Dame East Street, in room 2.08 or via a TEAMS link to be posted on this website.
