
Case name
Collect Call Fees Illegally Charged by Bell Canada;
Quebec Superior Court file #
450-06-000001-176;
Violations
This class action seeks the reimbursement of the amounts that Canadian consumers have disbursed to accept collect calls processed by Bell Canada that were not indicated in the contract, in violation of Canada’s Competition Act, as well as the Consumer Protection legislation across Canada. Consumer protection legislation requires Bell Canada to disclose the collect call rates to consumers in advance, which it never does.
Proposed Class
All consumers residing in Canada who received a collect call processed by Bell Canada since September 25th, 2014;
Remedies sought for consumers
This class action seeks the full reimbursement of the collect call fees paid to Bell Canada, as well as punitive damages for the exploitation of consumers;
Status
Pending Authorization hearing