Case name

Apple Batteries and AppleCare Quebec Class Action

Quebec Superior Court file #

500-06-000897-179;

Violations

Apple has publicly admitted that the batteries on products they manufacture and sell (including iPhones, Apple Watches, iPads, iPods and MacBooks) have a limited lifespan. Consequently, the one-year warranty period offered to Quebec consumers is not a reasonable length of time, having regard to the price paid and intended use for Apple Products.

Plaintiffs allege that Apple fails to respect its legal obligations stemming from sections 37 and 38 of Quebec’s Consumer Protection Act, which provides as follows:

  1. Goods forming the object of a contract must be fit for the purposes for which goods of that kind are ordinarily used.
  2. Goods forming the object of a contract must be durable in normal use for a reasonable length of time, having regard to their price, the terms of the contract and the conditions of their use.

Plaintiffs also allege that Apple violates section 228.1 of Quebec’s Consumer Protection Act when selling its “AppleCare” and “AppleCare+” extended warranties because Apple failed to inform consumers orally and in writing, of the existence and nature of the Quebec’s legal warranty provided for in sections 37 and 38 of the Consumer Protection Act. The Court agreed that this gave rise to an arguable cause of action to be tried on the merits of this class action.

Classes Authorized

Apple Rechargeable Batteries Group:

All consumers who, since December 29, 2014, purchased an Apple product including an iPhone, Apple Watch, iPad, iPod and / or MacBook with a rechargeable battery.

AppleCare Group:

All consumers who, since December 20, 2015, purchased “AppleCare” and / or “AppleCare +” for an Apple product, including an iPhone, Apple Watch, iPad, iPod and / or MacBook and who were not informed of the legal warranty under the Consumer Protection Act at the time of purchase.

Remedies sought for consumers

  • Compensatory damages in an amount to be determined, as well as punitive damages in the amount of $300.00 per Class Member.

Status

Class Action Authorized by the Superior Court of Quebec on July 16, 2019.