Walmart Pricing Error Class Action

Case name:

Walmart Canada Pricing Error Class Action (Quebec)

Quebec Superior Court file #:

500-06-001142-211

What this case was about:

The Plaitiff alleged that Walmart Canada carried out two prohibited business practices by charging, for goods or services, a higher price than that advertised and by advertising goods or services of which Walmart Canada had an insufficient quantity to meet public demand in violation of the Québec Consumer Protection Act. These allegations have not been proven in Court and are contested by Walmart Canada, whose position is that it has complied at all times with all applicable legislation.

Class Authorized by the Court:

All consumers domiciled or residing in Québec who, on April 4th or 5th, 2021, placed an order for an item priced at $3.49 from the www.walmart.ca website and who, after receiving a purchase confirmation from Wal-Mart at the price initially advertised, subsequently had their purchase cancelled by Wal-Mart.

Terms of Settlement:

Walmart Canada has agreed to pay a maximum all-inclusive amount of $530,000 (the “Settlement Amount”) to settle the Class Action. Each Class member will receive a single electronic Wal-Mart Canada gift card, in an amount to be determined (a “Gift Card”). Class members who placed multiple orders will obtain only one Gift Card of an amount 1.5x greater than those who placed one order. Preliminary evaluations indicate that Gift Cards could be worth up to approximately $266 (or $400 for those who place more than one order). No Class member will receive a Gift Card for an amount greater than the value of their order(s) less $3.49. Class members will receive only one Gift Card, no matter how many orders they placed, how many items they purchased or how many email addresses they used to place an order. The Gift Card has no expiration date and is not convertible to cash. Further terms and conditions are set out in the Settlement Agreement which is accessible below. You may also read the long-form notice accessible below.

Status:

A settlement has been reached. You may consult the notice of settlement approval below. The Court will hold a hearing to determine whether it will approve the settlement. You may attend the hearing which will take place on Tuesday, November 26, 2024 at 9:15 a.m. in room 17.09 of the Montréal Court House, located at 1 Notre-Dame Street East in Montréal, or by TEAMS by clicking here.