All persons worldwide whose travel plans since August 14, 2025, were affected by the Air Canada strike and to whom Air Canada did not provide a reservation for the “next available flight” or “alternate travel arrangements” as required by law.
All persons impacted by the outage at the Montreal Airport that began on March 25, 2025, until the outage was resolved.
All persons in Quebec who, from September 6, 2019, after cancelling their Uber Ride or Uber Eats (or after Uber initiated the cancellation) were charged any amounts by Uber that were not precisely indicated in the contract.
All persons who purchased and/or leased an Audi e-tron vehicle manufactured, distributed, supplied, wholesaled and/or imported by Audi.
All persons in Quebec who subscribed to the Ajusto program offered by La Personnelle or Desjardins for automobile insurance before February 25, 2021, received a rebate thereunder sold and advertised as being “locked in for as long as you have car insurance with us!”, and whose rebate was unilaterally removed as of January 2025.
All natural and legal persons in Quebec who rented a vehicle from U-Haul with a gross vehicle weight rating of less than 4,500 kg and that was not equipped with winter tires from December 1 to March 15.
All consumers in Canada who, since December 30, 2021, were charged for a non-dairy substitute when purchasing a Starbucks, Second Cup or Tim Hortons beverage;
All consumers and businesses in Canada with an account at Scotiabank (including credit card or line of credit) who could not use one or more of their Scotiabank services from November 8, 2024 and until the Scotiabank services were fully restored.
All natural and legal persons who contracted with Qualinet and received an invoice from Qualinet dated October 7, 2021 or later.
All persons whose monthly rate for one of Videotron's or Cogeco’s services was unilaterally increased by Videotron or Cogeco in contravention of section 11.2 of the Consumer Protection Act since September 20, 2021.