Case name:
Class against seeking reimbursements and compensation related to the August 2025 Air Canada strike and flight cancellations.
Quebec Superior Court file #:
500-06-001409-255
What this case is about:
Following pre-emptive and reactionary flight cancellations, Air Canada misled their customers and provided them with inaccurate information in order to convince them to accept a refund (which was given in the form of a credit towards future travel), instead of informing them of their legal obligations and rights under the Air Passenger Protection Regulations, SOR/2019-150 (“APPR”) , the Montreal Convention and/or Regulation (EC) No. 261/2004 (Europe), and others.
In the Plaintiff’s case, Air Canada rebooked her on a flight to Grenada that was 86 hours after her cancelled flight, which proves that Air Canada contravened both subsection 18(1) APPR (which provides for 48 hours maximum or “the next available flight”) and its own (illegal) undertaking to rebook her in “up to 3 days”.
A copy of the lawsuit is accessible below.
Proposed Class:
All persons worldwide whose travel plans since August 14, 2025, were affected by the Air Canada strike and to whom Air Canada did not provide a reservation for the “next available flight” or “alternate travel arrangements” as required by law.
Remedies sought:
The purpose of this class action is to obtain reimbursements for Air Canada passengers who had to rebook their flights, as well as compensatory damages in amounts to be determined.
Status:
Pending authorization hearing.
