{"id":657307,"date":"2021-05-13T09:28:46","date_gmt":"2021-05-13T13:28:46","guid":{"rendered":"https:\/\/lpclex.com\/?p=657307"},"modified":"2023-12-16T19:49:13","modified_gmt":"2023-12-17T00:49:13","slug":"sony","status":"publish","type":"post","link":"https:\/\/lpclex.com\/fr\/sony\/","title":{"rendered":"Garantie Sony &#8211; Frais d&rsquo;exp\u00e9dition"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"2048\" height=\"1367\" title=\"Sony\" src=\"https:\/\/lpclex.com\/wp-content\/uploads\/2020\/05\/Sony.jpg\" alt class=\"img-responsive wp-image-657459\"\/><\/span><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Intitul\u00e9 de la cause :<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-1\"><p>Action collective concernant les frais d&rsquo;exp\u00e9dition lors de l&rsquo;execution de la garantie de Sony.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-2 fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">No de dossier de la Cour sup\u00e9rieure du Qu\u00e9bec :<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p>500-06-001064-209<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">L\u2019objet de cette action collective :<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-3\"><p>Le demandeur poss\u00e8de un casque d&rsquo;\u00e9coute Sony qui a cess\u00e9 de fonctionner alors qu&rsquo;il \u00e9tait encore sous garantie. Sony Interactive Entertainment (\u00ab SIE \u00bb) a accept\u00e9 de r\u00e9parer le casque conform\u00e9ment aux termes de sa garantie, mais a refus\u00e9 d&rsquo;assumer les frais d&rsquo;exp\u00e9dition. L&rsquo;article 49 de la <em>Loi sur la protection du consommateur<\/em> du Qu\u00e9bec oblige SIE \u00e0 assumer les frais d&rsquo;exp\u00e9dition, puisque la garantie de SIE ne pr\u00e9cise pas que le consommateur doit assumer ces frais.\u00a0 La pr\u00e9sente action collective visait le remboursement des frais d&rsquo;exp\u00e9dition que les membres du groupe ont pay\u00e9s pour envoyer leurs produits \u00e9lectroniques \u00e0 SIE pour tous les produits \u00e9lectroniques de SIE dont la garantie ne stipulait pas que le client devait assumer les frais d&rsquo;exp\u00e9dition. SIE\u00a0ni\u00e9 toute faute et a accept\u00e9 de r\u00e9gler l\u2019action collective sans pr\u00e9judice et sans admission. Une copie de l\u2019entente de r\u00e8glement est disponible ci-dessous.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Groupe autoris\u00e9 :<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-4\"><p>Toutes les personnes au Qu\u00e9bec qui, depuis le 4 mai 2017, ont pay\u00e9 les frais de transport ou d\u2019exp\u00e9dition pour les retours \u00e0 Sony Interactive Entertainment LLC (\u00ab SIE \u00bb) dans le cadre de sa garantie conventionnelle, pour tous les produits \u00e9lectroniques SIE, lorsque la garantie de leur produit SIE ne stipulait pas que le consommateur devait payer les frais de transport ou d\u2019exp\u00e9dition.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-5 fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Modalit\u00e9s du r\u00e8glement\u00a0:<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-5\"><p class=\"p1\">SIE paiera \u00e0 chaque membres du groupe la somme de 32,18 $ sous la forme d\u2019un ch\u00e8que par la poste. Le montant de 32,18 $ est fond\u00e9 sur le montant total des frais d\u2019exp\u00e9dition r\u00e9clam\u00e9s et engag\u00e9s par le demandeur et que SIE a convenu de payer \u00e0 tous les membres du groupe qui se trouvent dans une situation similaire, sans aucune admission de quelque nature.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-6 fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">\u00c9tat de la demande :<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-6\"><p>Le 7 juillet 2021, la Cour sup\u00e9rieure du Qu\u00e9bec a approuv\u00e9 la transaction.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-7 fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Documents :<\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#e0dede;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-7\"><p><img decoding=\"async\" class=\"alignnone wp-image-1233\" src=\"http:\/\/lpclex.com\/wp-content\/uploads\/2016\/09\/pdf_icon.ico\" alt=\"pdf_icon\" width=\"20\" height=\"20\" \/><a href=\"https:\/\/lpclex.com\/wp-content\/uploads\/2020\/05\/Notice-of-Hearing-Sony-FR.pdf\">Avis aux membres &#8211; 13 mai 2021<\/a><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1233\" src=\"http:\/\/lpclex.com\/wp-content\/uploads\/2016\/09\/pdf_icon.ico\" alt=\"pdf_icon\" width=\"20\" height=\"20\" \/><a href=\"https:\/\/lpclex.com\/wp-content\/uploads\/2020\/05\/1.-Exhibit-S-1-Sony-Settlement-Agreement-May-10-2021-SIGNED.pdf\">Transaction avec SIE &#8211; 11 mai 2021<\/a><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-1233\" src=\"http:\/\/lpclex.com\/wp-content\/uploads\/2016\/09\/pdf_icon.ico\" alt=\"pdf_icon\" width=\"20\" height=\"20\" \/><a href=\"https:\/\/lpclex.com\/wp-content\/uploads\/2020\/05\/Application-to-authorize-Sony-Notified-04MAI2020.pdf\">Demande en autorisation : frais d&rsquo;exp\u00e9dition de la garantie de Sony &#8211; 4 mai 2020<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Toutes les personnes au Qu\u00e9bec qui, depuis le 4 mai 2017, ont pay\u00e9 les frais de transport ou d\u2019exp\u00e9dition pour les retours \u00e0 Sony Interactive Entertainment LLC (\u00ab SIE \u00bb) dans le cadre de sa garantie conventionnelle, pour tous les produits \u00e9lectroniques SIE, lorsque la garantie de leur produit SIE ne stipulait pas que le consommateur devait payer les frais de transport ou d\u2019exp\u00e9dition.<\/p>\n","protected":false},"author":4,"featured_media":657459,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[184],"tags":[686],"class_list":["post-657307","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-reglements","tag-garantie-sony"],"_links":{"self":[{"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/posts\/657307","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/comments?post=657307"}],"version-history":[{"count":8,"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/posts\/657307\/revisions"}],"predecessor-version":[{"id":723974,"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/posts\/657307\/revisions\/723974"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/media\/657459"}],"wp:attachment":[{"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/media?parent=657307"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/categories?post=657307"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lpclex.com\/fr\/wp-json\/wp\/v2\/tags?post=657307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}